|Place of origin||Zhejiang, China (Mainland)|
|Gender||Women, Unisex, Men, Children|
|Occassion||Gift, Party, Engagement, Anniversary…|
|Jewelry type||Collares Mujer|
|Metal type||Joyas de plata 925|
|Order||Sample order/ Mix order/ Customize is welcome|
The picture of the products on our website are taken from the actual product themselves, the colors
and materials may look different due to different screens and sunlights.
Please take care about the jewelry size when you purchase from our store.
If you find the product size unsuitable for you,simply contact us by Trade-manager or Message to exchange the product.(Buyer pay return postage)
-We depend on your satisfaction to success, therefore, your feedback is definitely important to us.
-If you are happy with our purchase, please leave us positive feedback, and we also will immediately leave you positive feedback as well.
-Our top priority is acheving fast and clear communication with our customers. Please contact us prior to leave negative feedback if you are unsatisfied with your purchase in any way.
1. We only accept ESCROW on Aliexpress.
2. ESCROW support: Visa, Mast-card, QIWI, Western Union and Bank Transfer
1. Aliexpress only release payment to us after you confirmed delivery of your order.
2. It’s safe way for shopping.
1. WORLDWIDE SHIPPING.(Except some countries and APO/FPO)
2. Orders processed timely after the payment verfication.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.
Transit times may vary, paticularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will
track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
8. Delivery Time:
If you are satisfied with our products, please do not hesitate to leave us “5 stars” feedbacks, we
Really need your support.
For any reason, you are not satisfied with orders, please do not hurry to give feedback or dispute,
Just contact us immediately, so that we have a chance to solve problem for you. Thank you!
1. Quality Problem:
Please contact with us within 7 days after your received the order, take clear photos for the
Defective product and send to us by message or Trade-manager. We will arrange refund or
Replacement after get your photos.
2. Any other reason:
For any other reason, you do not like or do not wanna the product, please contact us within 7
Days after you received the order. Make sure keep it in original condition and undertake shipping
Cost by yourself. We will refund or make exchange after received your returned item.
Our single design order more than 50pcs, we offer lare wholesale price, the price will be calculated
According to your final order quantity. Please contact us if you wanna order lare quantity.
Otherwise, we have our own factory and design team. We also can provide customizing and OEM
Service for you. You just send me the product photo or design picture. We will as you picture to
Make 3D design to making mold for sample. If you can supply is better for us.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.