Relogio Masculino GUANQIN Men Military Sport Wristwatch Mens Watches Top Brand Luxury Leather Strap Quartz Watch Montre Homme
1, 100% satisfaction is guaranteed!!! We hope you like our products and you are happy with the deal!
2. Your comment is very important in our business success,If you are satisfied with the purchase and our service,please take a minute to give us a positive feedback . Please leave us 5 star feedback.
3. Your Feedback is really important to us, please take a few seconds to leave great feedback if you are satisfied with our product or service, thank you so much !!
4. Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback.We will try our best to solve the problem and leave you a happy shopping mood here. Thank you!
5. If there is any problem that make you are not satisfied, please contact us (by message/ trade manager/ email ) before leaving any negative or neutral feedback; we will definitely try our best to make you satisfied again
We are committed to
1.All orders will be shipped within 1-3 working days after receipt of payment. In addition to holidays and special circumstances
2. Items are shipped by airmail, 15-45 Working days to most countries and areas
3. Any extra custom duties or import taxes are not included.
4. Items will be repackaged to save your shipping charge & to be environmentally friendly. We guaranty the item will be protected well in buble bags,
5.In case the item you received is wrong, please take photos and contact us. We will send you a correct one.
We are an honest seller on Aliexpress. All our items come from China with high quality.
Please Don't hesitate to contact us anytime by send emails to me with your questions, we will reply you within 48 hours. thanks.
To your 100% customer satisfaction and hope long term cooperation with you.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yourshoppingbay (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of yourshoppingbay.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.