POSTAGE<>: We provide free express shipping via UPS / DHL / FEDEX / EMS / TNT / ARAMEX / for most of country when your orders > USD 200 (please contact us if you have any qustions).
NOTE<>: Please kindly check our size measurement before buying and follow the size table to select the right size. Do not refer to S/M/L simply, the size is different from US, UK, or EU size.
1. Please choose suitable size based on your body measurements. Item measured by hand, it could be 1-3cm differents.
2. There might be slightly difference in color, beacuse of the computer monitor settings. All photos shot by professional camera. Please take material object as.
S: waist:68cm, hip:104cm, thigh:60cm, length:106cm
M: waist:70cm, hip:108cm, thigh:62cm, length:107cm
L: waist:72cm, hip:112cm, thigh:64cm, length:108cm
Note: 1 inch = 2.54 cm, 1 cm = 0.39 inch
note: measurement by hands allow 2-3cm errors which is normal
Washing: We recommend gentle hand wash or machine wash into the laundry bag!
Note: Wash the different fabrics are not the same, avoid dark and light clothes shuffling to avoid staining.
>> Shipping < <
— Standard Service is Epacket to US, China Post Registered Air Mail to other countries (Free shipping).
— We ship Monday to Saturday excluding holidays. Please leave us message if you wish to change shipping address.
— Standard Service it takes usually 5 to 14 days to America, Other countries speed is not steady (1 to 4 weeks more or less than usual time).
— DHL / UPS / FEDEX / TNT / ARAMEX / take about 3-7 business days usually.
— The shipping time during Holiday Season (Christmas, Chinese New Year etc.) could be longer than usual time. Please add another 5-10 days as a delay.
>> Please contact us if you have question < <
— 1: If you want to get best discounts for wholesale(reseller), or customized service.
— 2: If you have any trouble with item(order) quality, did not receive item after ordering.
— 3: If the size of product is wrong, it donesn’t suitable for you.
— 4: If there are any broken in transit.
— 5: If the product you received is different as decribed.
— 6: If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you the best customer services.
— 7: If you are satisfied with the item, please take a minute to leave us a Positive Feedback (5 stars) for us. It is very important to us.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.