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All of my items are of high quality. We never sell fake items. They are real white gold plated alloy, which can keep its original color for a very long time. They never fade easily and have the function of anti-allergy. This product is of heart design, which is a great gifts for females on Christmas Day, Valentine’s Day, Teacher’s Day, Mother’s Day, Wedding Anniversary, Thanks Giving Day, Birthday Party, Banquet, Masquerade etc. Stone : Austrian Crystal Main Metal: 18Kt Real White Gold Plated Alloy Total Chain Length: 40cm+5cm ( Adjustable) Pendant Length: 4.5cm Pendant Width: 3.5cm Stone Color : Blue & Clear Stone Shape: Round & Heart Total Weight: 37.2 Gram Number of Stone: 1+128 Product Picture Payment Method We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW. Delivery Details Your items will be shipped within 2~4 working days after receiving your cleared payment. The tracking number will be uploaded online on the second day after your items are shipped. We do not guarantee delivery time on all international shipments due to differences in customs clearance time in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, duties and taxes for importation into your country. The additional fees may be cllected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties. Attention: Delivery time may take longer time during season holiday. In remote ares, you may get longer time to get the parcel. Feedback A. We would be highly appreciated if you could leave us a positive feedback after you get the items. And we will do the same for you too B. If you are not satisfied with our items, do not hesitate to contact us before leaving us negative feedback and give us an opportunity to resolve the problem We will try our best to help. C.We are willing to offer you the best service . Thanks for shopping with us again. Package It comes with a gift pouch / gift bag / gift box. ( If you want a gift box, please leave us a message after you make the order. ) The gift pouch has different colors. It depends what color you will get. Each order also comes with a nice free gift. The free gift is often a bead bracelet. It has different colors. It depends what color you will get. If the bead bracelet is not in stock, we may send other jewelry products such as earrings, hair pin, necklace, bracelet, bangle, brooch etc. as a free gift instead. The colors of the item pictures may be a little different from the real item due to different light or screen monitor settings. Return Policy If you are for any reason not satisfied with our items, please contact us within 15 days after you get the items. A full refund or replacement will be offered. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items. Ring Size Measurement Necklace Size Measurement Wrist Size Measurement Product Maintenance Company Profile Our company is founded in 2014. We sell all kinds of quality jewelries : crystal jewelries, fashion jewelries, real 925 sterling silver jewelries, Shambhala jewelries, titanium steel jewelries. We never sell fake products. Contact Us We will respond to your message within 24 hours during weekdays and 72 hours during weekends and public holidays. You can contact us via email or send us messages via TradeManager.