Dear customers, welcome to our shop.We always follow the customer first, quality first principle to service our customers, please be assured the purchase in our store. If you any question, please let me know, we will give you a satisfactory reply.Please do not link to open the dispute or bad feedback, we will try our best to make everything as good as possible.Thank you and enjoy your shopping!
Because we have a lot of jewelryes, there may be some product in out of stock, cause you inconvenience, I hope you can understand! We will strengthen the inventory management, to provide you with better service.
Size or Fit Issues:
The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally a small differences in size in measurement are allowable. If you find the size of the products do not fit you, you can directly contact us.
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
Packing Way(Two Ways)
When you made an order, All Items will be shipped within 7 business days (excluding weekend and public holiday).once your payment is finished verification by Aliexpress.
We are shipping all of our items to worldwide by China Post Registered Air Mail/Epacket .
China Post Registered Air Mail
20-60 working days
15-20 working days
Sometimes it may take up to 4-7 weeks due to strict custom Inspection.
Our price does not include taxes, VAT, or other charges. To ensure you pay minimum tax, we will declare as "gift" or "sample" with low value.
If you are satisfied with our products and service, please leave us positive feedback and a five star feedback.
If you are unhappy with our service or have any problem, please let me know before leaving feedback and we will resolve the issue immediately, thank you very much!!!
|Buyer||Real customer reviews|
25 Jan 2017 20:02
Beautiful Jewelry!! will continue to shop at this store. Seller is very nice and answers questions promptly. Fast shipping excellent packaging and even included a little gift. I recommend this store, I give them 10 stars.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.