1.Items are only shipped after payment is confirmed by Escrow.We are free shipping all of our items to worldwide within 48 hours by EMS/DHL/UPS or China Post , the shipping way will depend on the total amount of your order .If you have any question about shipping fees ,please feel free to contract us.
2.Sometimes it may take up to 4-7 weeks due to strict custom Inspection .
3.Our price don’t include taxed , VAT , or other charges .To ensure you pay minimum tax .We will declare as “gift” or “sample” with low value .
1.Aliexpress accept the following payment methods :
Visa ,Mastercard , QIWI , Western Union and T/T ( bank transfer )
2.Buyer Protect :
Aliexpress only release payment to us after you confirm delivery of your order .
We want to make sure you’re 100% satisfied with your purchase! If a product need to be returned it must be in the condition you received them (unworn) and in the original box , packaging well and tell us within 7 days after you received the item.
The refund amount don’t include shipping fees .Buyer is responsible for return shipping fee.When we received item is OK ,refund is issued.
If you have any question or need help, please feel free to contact us, we will be at your service any time. Thank you for viewing and enjoy your purchasing!
If you have interesting in our items, please contact us for more details.
Customer satisfaction is very important to us. If you are satisfied with our items , please confirm receipt and leave us five stars feedback as gift us . If you are not satisfied with the items you ordered, please contact us. We make sure that we will do our best to resolve your problem before leaving negative feedback. thank you in advance!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.